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Track 2 Videos


Mario Espinosa - Public Involvement

Track 2 - Managing for Quality
Mario Espinosa
Public Involvement: Governing & Staff Relations


AC Gonzales - Crisis Management

Track 2 - Managing for Quality
AC Gonzales
Crisis Management: Insights Into City Management


Marilyn Balanoff - Group Decision Making

CPM Track 2 - Managing Quality
Marilyn Balanoff
Group Decision Making Discussion


Dr. Tom Longoria - Internal Customer Service

CPM Track 2 - Managing Quality
Dr. Tom Longoria
Internal Customer Service


Gary Coe - Perspectives on Integrity

Track 2 - Managing for Quality
Gary Coe, Management Consultant

 


Gary Coe - Process Improvement

Track 2 - Managing for Quality
Gary Coe, Management Consultant


Breland Performance Management

Track 2 - Managing for Quality
Sue Breland, MSIS, CPM
Strategic Planning Models & Tools