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Texas State University

COVID-19 Testing, Reporting, and Response Steps

The four most important steps students, faculty and staff must take responding to possible COVID-19 cases are:

  1. Isolate
  2. Notify your instructors and/or supervisor
  3. Seek medical evaluation and get tested
  4. If positive, report in Bobcat Trace

COVID-19 Testing Locations

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    • Daily self-assessment for fever and symptoms of COVID-19 is important.  If you are sick—do not go to school or work. If you have COVID-19 symptoms, contact your healthcare provider or the Student Health Center (SHC) at 512-245-2161 for evaluation and testing for COVID-19.
    • The SHC evaluation may be conducted in the clinic or via a telehealth visit. Tests are administered on-site and results are generally available within 24-48 hours. You should self-isolate while awaiting test results.
    • Self-isolate for 10 days from the start of symptoms. Follow these CDC instructions on what it means to self-isolate. For those who have been in close contact with someone who tested positive, they must self-quarantine for 10 days from the last time they saw this person.  
    • Students: If you need to miss class due to illness or to being in close contact with someone who tested positive, notify your instructors. If you are too ill to notify your instructors individually, you may contact the Student Emergency Services Office within the Dean of Students Office at 512-245-2124, and they can notify all your instructors on your behalf. To use this service through the DOS Office, please be prepared to share documentation from your healthcare provider. If you are a student who is also employed by Texas State, notify your supervisor as well.
    • If you test positive for COVID-19 at the SHC, you will receive instructions from the SHC about isolation. People who test positive must self-isolate for 10 days from the start of symptoms.  Do not return to class or your university workplace until completing your isolation period, and until you are fever-free for 24 hours without fever-reducing medication, and your symptoms, including respiratory symptoms such as coughing and shortness of breath, have improved.
    • If you test positive for COVID-19 at a facility other than the SHC, notify Bobcat Trace so that contact tracing can be initiated and an assessment made about the need for any other safety measures.
    • If you were in close contact with someone who tested positive, even if you have no symptoms, report it to Bobcat Trace, and get tested for COVID-19. Testing is available at the SHC. Anyone who was in close contact with an infected person during their infectious period (two days before symptoms started or the date of the positive test if no symptoms) should quarantine for 10 days since their last contact with the infected person, to account for the incubation period. Once you report to Bobcat Trace that you believe you have been in close contact with an infected person, a contact tracer will reach out to you to determine if the level of contact meets the threshold for self-quarantining: 1) You were within 6 feet of someone who is infected for a total of 15 minutes or more; 2) You provided care at home to someone who is infected; 3) You had a direct physical contact (e.g., kissing or hugging) with someone who is infected; 4) You shared utensils with someone who is infected; 5) Someone who is infected sneezed or coughed on you.
    • If you had brief contact with someone who tested positive, you do not have to self-quarantine, but you must closely self-monitor for fever or symptoms of COVID-19 for 14 days since your last contact with the infected person. Brief contact is contact you had with an infected person that does not meet the threshold of within 6 feet for a total of 15 minutes or more.
  • Step 1. Supervisors should set the expectation with employees that anyone who tests positive must immediately notify their supervisor and isolate.

    Step 2. When contacted by an employee who tested positive, supervisors should require the employee to report to Bobcat Trace. Within 24 hours after the employee reports to Bobcat Trace, contact tracers will instruct the employee what to do next.

    Step 3. Supervisors may send employees home they believe were a close contact to the employee who tested positive while waiting for the results of contact tracing. A close contact is someone who was within six feet of a person with COVID-19 for a total of 15 minutes or more. The name of the employee who tested positive should not be disclosed out of respect for confidentiality and privacy.

    Step 4: Supervisors should restrict access to the immediate work area of the employee who tested positive until cleaned. Call 512-245-2824 to schedule cleaning. For the safety of our custodial staff, the area may not be cleaned for up to 24 hours.

    Additional Considerations:

    • CONFIDENTIALITY: Supervisors must safeguard the privacy of the infected person. Releasing the names of affected employees violates their privacy and confidentiality. When a positive case is reported to Bobcat Trace, a contact tracer will notify those who came in close contact with the patient, and may request assistance from TXST employees or supervisors to obtain contact information for the exposed persons. Case information is shared only with those persons that need to know and who may have some action to take.  Information about positive cases or close contacts is confidential information and should be safeguarded.
    • As determined by contact tracers: employees who test positive will likely be isolated for up to ten days; and their close contacts will likely be quarantined for up to ten days.
    • Depending on the nature of their work, employees in isolation or quarantine may be able to work remotely. Please consider remote work opportunities for employees whenever possible and appropriate.
    • Employees diagnosed with COVID-19 should should not return to work until the criteria set by the healthcare provider to discontinue home isolation are met. (Note: Employees are not required to produce a medical release upon their return to work.)
    • Employees who are well but who have a family member at home sick with a confirmed case of COVID-19 should isolate from the member and notify their supervisor and report to Bobcat Trace for guidance.
    • Employees who are caregivers for a family member with a confirmed case of COVID-19, and have frequent close contact while caring for them, should report to Bobcat Trace for guidance and follow the CDC recommendations for Caring for Someone Sick at Home.
    • If the employee is exhibiting symptoms outlined in the Daily Self-Assessment, then they should go home and contact their healthcare provider or the Student Health Center for medical evaluation and COVID-19 testing.
    • The EEOC has determined that COVID-19 qualifies as a direct threat, and accordingly, that “a significant risk of substantial harm would be posed by having someone with COVID-19, or symptoms of it, present in the workplace at the current time.” It is therefore permissible, at the current time, for a supervisor to send an employee home or refuse to allow them to work if they have a COVID-19 infection or symptoms of COVID-19.
    • If an employee has questions about paid leave benefits or other leave policies, encourage them to contact Human Resources at hrbenefits@txstate.edu or 512-245-2557.

     

    • CONFIDENTIALITY: Supervisors and faculty must safeguard the privacy of the infected person. Releasing the names of affected employees or students violates their privacy and confidentiality. When a positive case is reported to Bobcat Trace, a contact tracer will notify those who came in close contact with the patient, and may request assistance from TXST employees, faculty or supervisors to obtain contact information for the exposed persons. Case information is shared only with those persons that need to know and who may have some action to take.  Information about positive cases or close contacts is confidential information and should be safeguarded.
    • The Student Health Center (SHC) is available to provide guidance to faculty and supervisors with questions. Enter your questions in the COVID-19 Supervisor and Faculty Questions Form and a SHC staff member will respond promptly. For additional helpful resources that may answer your questions, go to FAQs for Faculty and Staff regarding COVID-19. The SHC may contact you or request your assistance as part of the contact tracing process.
    • Employees should notify both their supervisor and Bobcat Trace if they have tested positive, or were in close contact with a positive case.
    • Supervisors and faculty: If an employee or student tells you they tested positive or were in close contact with someone who tested positive, request that they report to Bobcat Trace if they have not already done so. A contact tracer will work with you to notify other staff that they may have been exposed to someone positive for COVID-19 and provide guidance about either self-quarantine or self-monitoring.
    • Supervisors and faculty: If you are notified that one of your employees has tested positive for COVID-19, the workspace the infected person utilized should be left unoccupied and untouched for 24 hours after they leave and then cleaned and disinfected with a focus on high-touch areas. Any other areas that the individual frequented while in the infectious period should be cleaned and disinfected as well. Call 512-245-2824 to schedule cleaning. Classrooms will be disinfected weekly.
    • Supervisors: During the pandemic, a supervisor may ask an employee if they are experiencing COVID-19 symptoms. However, the inquiry should be limited to specific symptoms of the virus. Supervisors must remain mindful of the confidential nature of such employee information and should take reasonable steps to maintain the confidentiality of such inquiries. If the employee is exhibiting symptoms outlined in the Daily Self-Assessment, then they should go home and contact their healthcare provider or the Student Health Center for medical evaluation and COVID-19 testing.
    • Supervisors: The EEOC has determined that COVID-19 qualifies as a direct threat, and accordingly, that “a significant risk of substantial harm would be posed by having someone with COVID-19, or symptoms of it, present in the workplace at the current time.” It is therefore permissible, at the current time, for a supervisor to send an employee home or refuse to allow them to work if they have a COVID-19 infection or symptoms of COVID-19.
    • Employees diagnosed with COVID-19 should follow CDC-recommended steps, should use American Rescue Plan Act (ARPA) leave and should not return to work until the criteria set by the healthcare provider to discontinue home isolation are met. Note: Employees are not required to produce a medical release upon their return to work.
    • Employees who are well but who have a family member at home sick with a confirmed case of COVID-19 should isolate from the member and notify their supervisor, report to Bobcat Trace, follow CDC recommended precautions, get tested, self-quarantine for 10 days since last contact with the infected family member even if their test is negative, and utilize ARPA leave (and sick leave after ARPA leave ends). For more information about ARPA leave, please go to FAQs for Faculty and Staff regarding COVID-19.
    • Employees who are caregivers for a family member with a confirmed case of COVID-19, and have frequent close contact while caring for them, should report to Bobcat Trace, follow the CDC recommendations for Caring for Someone Sick at Home, and self-quarantine for 10 days after last contact with the infected family member during their isolation period.
    • Employees who are not ill but self-isolated/self-quarantined should work remotely during that period to the extent possible. Students who are not ill but self-isolated/self-quarantined should contact their professors and arrange to participate in their face-to-face classes remotely; they are still expected to keep up with their course work to the extent possible.
  • Contact tracing is critical to preventing the spread of COVID-19.  All students, faculty, and staff who test positive for COVID-19 or are identified as a close contact should report in Bobcat Trace.  This is a secure web application that will facilitate our contact tracing efforts and help us monitor the incidence of COVID-19 on our campuses.  Identifying the close contacts of a positive case as soon as possible can prevent them from infecting others. 

    When a member of the campus community reports in Bobcat Trace, the web application automatically generates an e-mail to the person reporting with comprehensive information about how to safely isolate or quarantine.  The person reporting is instructed to isolate or quarantine and contact their supervisor or professors to notify them of their need to be away from work or school.

    The Student Health Center (SHC) has a team of contact tracing professionals, trained using the Johns Hopkins Bloomberg School of Public Health COVID-19 contact tracing course, who will contact individuals who have tested positive or been exposed to a positive case.  Depending on the number of persons reporting, it may be several hours before contact tracers can speak to the person reporting.  Positive cases are prioritized over close contacts.  The goal is to make contact within 24 hours of the report.  The contact tracers will obtain information to determine:

    • Where and how the person may have been exposed to the infection
    • Infection, isolation or quarantine periods
    • Close contacts
    • Whether a student attended classes during their infectious period
    • Whether a supervisor or professor should be contacted for assistance in identifying close contacts
    • Whether the Department of Housing and Residential Life should be contacted for assistance in coordinating arrangements for isolation or quarantine
    • Whether there may be spaces that need to be closed, cleaned and disinfected

    Contact tracers will then contact the appropriate persons to ensure that necessary actions are taken.  Case information is shared only with those persons that need to know and who may have some action to take.  Information about positive cases or close contacts is confidential information and should be safeguarded.

    General announcements about positive cases in a department or class should not be made unless there is specific instruction to do so.  Sharing information about a positive case when there is no specific action that others need to take is likely to create unnecessary concern and may lead to the case’s or close contact’s identity being determined resulting in a violation of their privacy.  When deemed appropriate and necessary, the university will make announcements to the campus community about a COVID-19 situation and any precautions that should be taken.

  • Texas State University has a comprehensive testing program in place to monitor and limit the presence of COVID-19 on our campuses. Our goal is to make testing accessible for our students, faculty and staff, while gathering scientific data to inform university operations related to COVID-19.

    Robust testing, combined with adherence to key precautions such as wearing face coverings, daily symptom screenings, hand hygiene and physical distancing, can help protect Texas State against the spread of COVID-19. 

    Our approach to COVID-19 testing consists of three components: testing for individuals who are symptomatic, testing for exposed individuals, and asymptomatic testing of university community members.

    Asymptomatic Testing

    Each week during the semester, the Texas State Student Health Center (SHC) is selecting a random sample of faculty, staff and students for free, confidential COVID-19 testing.  It is important that those selected complete testing. Results of testing will inform university decisions and guide planning.

    Minors and students who have already tested positive for COVID-19 are not eligible to participate in the sample.

    Free COVID-19 testing options are also available near our campuses. In San Marcos, free testing sites are located at the San Marcos Public Library and the San Marcos Consolidated Independent School District (CISD) Office next to Goodnight Middle School.  For those in Round Rock, free testing sites are located at the Georgetown Public Library and 2008 Enterprise Drive. To schedule testing at these sites, click Curative COVID-19 Testing. For more additional testing site information, click on one of the following testing websites:

    Hays County or Williamson County

    Specialized Testing
    Weekly PCR testing is conducted to monitor students, faculty and staff who work in the Child Development Center on the San Marcos Campus.  Athletic teams are tested at the start of their camps and weekly during competition.

    Testing for Individuals Who are Symptomatic
    PCR testing for COVID-19 is available for students, faculty and staff who have symptoms of possible COVID-19. By using a reference lab, CPL, to support SHC in-house testing, testing capacity can be increased up to 500 tests per day if necessary.

    The university has two rapid PCR testing machines with a 15-minute turnaround time for results which are used in select situations. This enables faster contact tracing and decreases unnecessary self-isolation.

    The university also has rapid antigen tests that provide results in 10 minutes.  These tests are used in the Athletic weekly surveillance program and in other select situations.

    Testing for Exposed Individuals 
    Texas State conducts contact tracing for university community members who test positive for COVID-19. Contact tracing helps slow the spread of COVID-19 by identifying individuals who have been in close contact with those who test positive and recommending they quarantine and also get tested.

    All students, faculty, and staff who test positive for COVID-19 or who are identified as a close contact must report in Bobcat Trace. This is a secure web application for reporting positive COVID-19 cases and will facilitate our contact tracing efforts and help us monitor the incidence of COVID-19 on our campuses.

    The SHC has a team of contact tracing professionals, trained using the Johns Hopkins Bloomberg School of Public Health COVID-19 contact tracing course, who will contact individuals who have tested positive or been exposed to a positive case.

  • Visit the Roadmap homepage for a dashboard that shows the number of positive test results reported among students, faculty and staff, as well as case data for Hays and Williamson counties.

    Texas State is committed to balancing responsive and transparent communication with privacy and confidentiality laws including FERPA, HIPAA, and other state laws. We must safeguard all sensitive personal information, especially health information by following the “minimum necessary” and “need to know” requirements of these laws.

    With a positive case of coronavirus, we focus on identifying and notifying close contacts. In some cases, we may expand that group to notify others who may have had brief but significant contact with the person who tested positive. We understand people are anxious to know all the information, but if they are not at risk and didn’t come in contact with a confirmed case, the university cannot release case information.

    The university will not disclose the identity of positive cases to the general public.  A positive case may be discussed with supervisors in order to coordinate additional actions that may be needed to prevent the spread of infection, but such information will be safeguarded to protect the privacy of the individual.  The university is working in close coordination with the Hays County Local Health Department.  The county and/or university will notify those who are in direct contact with any person who has tested positive for COVID-19. 

Can’t find the answer to your question? 

COVID-19 Supervisor and Faculty Questions is a resource for faculty and staff supervisors who have questions about a COVID-19 situation in their classroom, area, or department. The university’s contact tracing team will respond to submitted questions.