Telehealth Training

Yes, ethical, legal, and regulatory guidelines will be reviewed that include such issues as federal/state licensure, CMS reimbursement, and resources for staying abreast of changing rules as telehealth practices continues to expand.

You will learn about telehealth technology, connectivity, and procedures that will prepare you for the role of telepresenter or telehealth facilitator. Even if you have used telehealth previously, this course will expand your knowledge, skills, and attitudes about digital connectivity, quality of digital care, and the patient experience which translates to patient satisfaction. You will receive a telehealth certificate at the completion of the course, which would make a marketable addition to your portfolio.

While education and training of RNs and APRNs (nurse practitioners) lags behind, this 6-weeks course has in-depth content that covers all of telehealth’s vital concepts. A simulation telehealth experience provides an opportunity for “hands on” skills, feedback, and self-reflection. Also, in one course assignment a telehealth implementation project is planned. The project is your opportunity to develop your teaching plan and receive feedback from experienced certified nurse educators as well as peers.

Using Telehealth, innovations in collaborative practice with interprofessional teams can be undertaken. Health professional faculty’s ability to use telehealth in student education will extend their capacity as educators. Telehealth can improve communication with students and preceptors in the clinical/practicum setting is a cost-effective way to improve student assessment and evaluations while improving the faculty’s student reach.

Yes, because telehealth can replicate the in-person visit and connect providers in a different setting, telehealth education aligns with the nurse practitioner competencies by its use in patient centered, culturally competent care. In fact, faculty’s use of telehealth education (supporting faculty supervision role, gives student’s hands-on-practice with digital technology. Special telehealth clinical/practicum experiences should broaden the preceptor pool. This course will prepare you to expand your preceptor orientations to cover telehealth student evaluation and patient care strategies.

Evidence-based telehealth implementation is a highlight of the course. You will have the opportunity to investigate and plan a telehealth project during the course, so by course end, you should be grounded with knowledge of patient monitoring and patient educational programs. Additionally, faculty and peers will provide insight to your project’s design, implementation action plan, and their experiences with similar programs.

Telehealth competencies are vital to successful telehealth practice. This course will help professionals understand how to translate in-person knowledge, skills, and care to the virtual environment and employ proper videoconference etiquette. The course will help integrate telehealth into both existing clinical workflow and models of care.

Introduction Module: Familiarize Yourself with the Course Tools

• How to use Canvas
• How to access Texas State Library and search for evidence-based telehealth literature
• How to destress telehealth learning for the student or provider

Module 1: Telehealth Modalities: Then and Now

• How to build on past telehealth experiences
• How to use a telehealth team to reduce provider burden
• How to build in considerations for the patient’s experience

Module 2: Telehealth Connectivity, Communication, and Settings

• How to weight telehealth benefits and challenges
• How to choose your telehealth modality
• How to gauge best practice for your service

Module 3: Telehealth Ethical, Legal, and Reimbursement Considerations

• How to conduct business appropriately
• How to be legally informed
• How to humanize and personalize telehealth

Module 4: Specialty Primary Care Practice Strategies

• How to have a successful telehealth practice
• How to gain confidence with a telehealth visit
• How to build a telehealth proposal

Module 5: Putting It All Together 

• How to present a telehealth proposal
• How to implement a telehealth practice during a disaster/pandemic
• How to evaluate and use telehealth practice experience

Initial synchronous meeting: July 12, 2021

Initial synchronous meeting: September 13, 2021

Initial synchronous meeting: January 31, 2022