Resource Utilization Group (RUG) Training
NEXT SCHEDULED OFFICE CLOSING
During office closures, new registrations, course completions, and requests for replacement certificates may not be processed until the office reopens.
The Office of Distance and Extended Learning will be closed for the Thanksgiving holiday.
Please take a moment to complete a brief survey to give us your feedback so we can be sure that we are providing you with the best possible service. To complete the survey, please click the link below.
Please carefully read this entire page before completing the online RUG training registration form.
The RUG training may take up to four (4) hours to complete.
You have 90 days to complete the training. If you have not completed the training within your 90 day enrollment period, you will need to complete the registration process again. Once re-enrolled, you will have another 90 days to complete the training.
Training must be repeated every two (2) years. If training requirements are not met, assessment submissions are not allowed.
If your license number changes, we must be notified so the database can be updated. Email a written request asking that your license number be changed. Include in the written request the old license number that is to be deleted and the new license number that is to be added, and email it to email@example.com. Written requests will be kept on file and the report to TMHP will be adjusted to reflect the change.
This program operates on the Texas State University schedule. We are closed on University holidays and services are limited during Christmas Break (2 weeks) and Spring Break (1 week). Holidays will be posted at the top of this page.
You must have:
- A secure Internet connection to complete the online RUG training program.
- A working email account—either a paid Internet providers or free Internet providers (i.e., Yahoo or Hotmail)
- Adobe Acrobat Reader 4.0 or higher - available free online at Acrobat Reader
If you have a pop-up blocker on your browser, you may need to turn it off or tell it to allow pop-ups. Another problem could be the firewall on the computer. This problem will have to be taken care of by your computer technician.
The RUG training fee is $40.00.
Payments can be made with a personal or company check, money order/cashier’s check, or credit card (Visa, MasterCard, American Express or Discover).
ONLINE PAYMENTS- After submitting an online application, a page will pop up with a link to the online payment site. In the box for the "Applicant Name(s)" you will be allowed to enter up to 10 names. (NOTE: this is for payment information only - this does not count as an application - each person taking the training will need to submit an individual application). Enter the name(s) of the person(s) taking the training as the applicant(s) in order for us to be able to match the payment with the name on the actual application. Later during the process you will need to enter a name for "Billing Information". At that point in the process, enter the name of the person or entity paying for the training. You will receive an email confirmation of payment. If you are unsure if your payment went through, please call us before attempting to pay again.
Please call (512) 245-7118 (M-F, 8-5) if you need assistance with the online payment process.
Mail payments to:
Texas State University
Office of Distance and Extended Learning
601 University Drive
San Marcos, TX 78666
Please be sure to include the name(s) of the applicant(s), their licence number(s) and a phone number with this correspondence.
Once payment has been received, it will be matched up with the application for processing.
Receipts are not automatically sent out, but can be emailed upon request.
There are NO refunds for the online RUG Training Program.
COMPLETING THE ONLINE ENROLLMENT APPLICATION
Fill out the online application in its entirety (incomplete applications cannot be processed) and click on the submit button at the bottom of the page. Be especially careful when entering your email address, as your username and password will be emailed, as well as your verification of completion of the training.
Note: A registration form needs to be submitted for each person taking the training.
The Texas Health and Human Services Commission's Office of Inspector General provides training to Medicaid providers, contractors, their employees, and staff from other state agencies that are involved in the administration of health and human services.
This web-based training on the Minimum Data Set (MDS) – Resource Utilization Group (RUG) is intended for long-term care nurses and other providers of long-term care in an institutionalized setting, and for nurses and providers associated with the Department of Aging and Disability Services Community Programs. It is designed to provide the requirements for completing MDS assessments for Texas Medicaid payment.
Texas State University, in cooperation with the Office of Inspector General, makes this training available through the Continuing Education's online course program.
Important: Nurses must complete RUG training every two years to be able to submit forms for Texas Medicaid payments.
Within 5-7 business days of your online registration submission, you will receive a follow-up email with your username, password and the link to the online RUG training site.
Please contact our office if you have questions. Please do not contact TRACS.
Quite often emails are caught in junk mail/spam folders. Be sure to check these locations before contacting our office.
We are unable to rush registrations. We suggest allowing ample time for any problems that might occur with your application, payment, internet provider, personal timing issues in completing training, and receipt of acknowledgement of completion.
ACCESSING ONLINE RUG TRAINING SITE (TRACS)
Once you receive your username and password, please follow the steps below:
Go to http://www.txstate.edu/continuinged (we suggest book marking this page)
Click on TRACS link
Enter your username and password, and login.
After logging in, you will be at your "Home" page.
ACCESSING THE TRAINING MODULES IN TRACS
After logging in, you'll be on your Home Page. In the upper right-hand corner, you will see your name. Just to the left of your name, you will see Your Sites. Click on Your Sites. Under PROJECTS, you will see your course site, either 2018 RUGS Community or 2016 Nursing. Click on the drop down arrow and, depending on your course, click on either 2018 RUGS Community Modules or Nursing Modules to start your assessment.
Important: Please disregard the Start/End dates in the Table of Contents and the Due Date in Assessments.
After completing the training, you will be sent a course completion email notification within 3 business days. This email is your acknowledgement of completion. We suggest printing several copies; one of which should be kept on file at your facility.
If you are interested in keeping a copy of the results of your learning checks, print out the Assessments page once you have completed the training. Texas State and HHSC will not track this information.
We also encourage you to fill out and submit the course evaluation. From the My Workspace page, click on the course tab and click on Learning Checks. Scroll down and you will find the evaluation link just below the list of assessments.
The University assesses a returned check fee for insufficient funds.
IMPORTANT CONTACT INFORMATION
The Texas Health and Human Services Commission / Office of the Inspector General
|Nursing Facility||Questions and Information||512-491-1750|
|HHSC Community Service||Questions and Information||512-438-2200|
|Completing the MN/LOC Assessment||
|STAR+PLUS||MN Determination and RUG Questions||Contact TMHP at 800-626-4117|
|MDCP||Completing the SK / SAI||Contact the STAR Kids Heath Plan|
|MDCP||MN Determination & RUG questions||Contact TMHP at 800-626-4117|
TEXAS MEDICAID AND HEALTHCARE PARTNERSHIP (TMHP)
TMHP is the contractor with the Texas Health and Human Services Commission (HHSC) that is responsible for medical necessity determinations and for processing fee-for-service Medicaid claims. TMHP maintains the Long Term Care (LTC) Online Portal in which assessments are submitted and retained for a period of 7 years.
They also conduct periodic LTC training webinars for nursing facility, hospice, PACE and community waiver providers. Providers must register for the webinars. Click the link below to view descriptions and information about upcoming broadcast dates, registration link, recordings and Q&A documents from the most recent broadcast, and other associated resources.
To access TMHP learning management system, providers must register and obtain a username. Click the link to register http://learn.tmhp.com/.
Registered users can:
- Run computer-based training modules,
- Listen to or read transcripts of past webinars, and
- Access written workshop materials.
The goal of the medical necessity assessment training webinars are to educate community waiver providers, nursing facilities and hospices providers on their roles and responsibilities. Providers will learn how to:
- Obtain an LTC Online Portal administrator account,
- Understand basic LTC Online Portal features,
- Understand Medical Necessity (MN) and the MN determination process,
- Submit Medical Necessity and Level of Care (MN/LOC) Assessments,
- Understand and complete the Long Term Care Medicaid Information (LTCMI) section,
- Submit Individual Service Plan (ISP) forms,
- Understand the provider workflow process,
- Understand how to correct or inactivate assessments,
- Understand how to print completed and blank assessments, and
- Identify assessment statuses and how to resolve issues.
TEXAS STATE UNIVERSITY
Texas State University is contracted with the Texas Health and Human Services Commission to administer the Resource Utilization Group (RUG) Minimum Data Sets MDS Nursing Facility and Community Services training programs for both nursing facility and community waiver audiences per federal and state requirements.
Texas State University
Office of Distance and Extended Learning
Continuing Education Program
601 University Drive
San Marcos, TX 78666
Telephone: (512) 245-7118 (M-F, 8-5)
Fax: (512) 245-8934