This webinar is designed to help participants learn how to implement an innovative approach to address long-standing cultural and other obstacles to change. Through an examination of best practices regarding successful organizational experiences with large-scale process improvement, this session will introduce participants to a set of tools and techniques to overcome human inertia and resistance to change; build a culture of customer service; enhance partnerships across the institution; and manage and lead an organization through times of rapid change. The focus will be on sharing practical, specific approaches and strategies that can be adapted or adopted by other institutions seeking to make change happen quickly within an environment of restricted financial resources.
You Will Learn how to:
This highly interactive session is intended for academic and administrative leaders within higher education who are grappling with the need to optimize the efficiencies and effectiveness of administrative processes while addressing the demands of day-to-day, semester-to-semester challenges and competing priorities for change across academic, administrative, and
If you require special accommodations to participate, please call 245.7899 at least 72 hours prior to the event.
Go to https://ibis.sap.txstate.edu:50001/irj/portal to register on-line and click on the Training and Development tab. Locate this workshop in the Course Catalog under Organizational Excellence .