Frequently Asked Questions
November 1, 2017
Texas State University recently has been the target of multiple threats that have required evacuations at university buildings. We understand the concern this has caused and have prepared the following question-and-answer guide.
Q: Why isn’t the Texas State community alerted immediately when there are threats made? Why doesn’t the university close until the person making the threats is apprehended?
A: Texas State’s top priority is the safety and welfare of our students, faculty, staff, and community. We take any threat very seriously.
When emergency situations are reported, law enforcement officials take careful steps to evaluate them and work closely with university leadership and other law enforcement entities, if necessary, to keep our people safe and minimize the disruption to Texas State campuses. In the case of the recent bomb threats, evacuation decisions were made thoughtfully and were informed by the specific circumstances of the threat. The specific circumstances of these threats led to the decision to only evacuate certain buildings.
Unofficial social media postings often are made prior to the official university notification. This is because the university, in close consultation with law enforcement, must evaluate all relevant information before determining the best course of action.
Q: What is the university doing to keep the Texas State community safe?
A: Texas State’s University Police Department (UPD) is working closely with local, state, and federal law enforcement agencies to thoroughly investigate these threats to Texas State. As law enforcement efforts proceed, the university will communicate any significant developments.
Q: How can I get information about emergency situations taking place at Texas State?
- Follow official university accounts on Twitter and Facebook. These are updated frequently and in a timely manner.
- Visit this webpage for updated emergency notifications:
Students, faculty, and staff will receive emails to their @txstate.edu email addresses. Parents may access information about emergency situations at the university by checking the above links, through the www.parentandfamily.txstate.edu webpage or by visiting txstate.edu.
- Students, faculty, and staff may sign up for the Rave Alert system and the Guardian app, which provide timely updates. At this time, only individuals with university ID accounts can sign up for campus alerts. However, students may add up to two additional phone numbers of individuals who they wish to receive university alerts.
Q: If I don’t feel safe or my student doesn’t feel safe to report to class, what allowances are made? If a class is cancelled due to bomb threat, how will class be made up?
A: We suggest that people use their best judgment when assessing their specific situations. Students should work with their faculty members in making arrangements for missed class work and assignments due to a class being cancelled due to recent threats.
Q: If I have information that might be important to the recent threats, what should I do?
A: We ask that all individuals who may have information relevant to the threats contact the University Police Department at (512) 245-2805.