Texas State University Logo
adjust type sizemake font smallermake font largerreset font size

BOBCATalog FAQ's

Expand or Collapse all.

What security do I need to log onto BOBCATALOG?

The security for BOBCATALOG is determined by your current SAP security clearance. The available roles are as follows:

Shopper - A shopper can shop for items and create a cart, but cannot place an order. A shopper must assign their cart to a requestor to place the order. All Texas State employees can log on and shop in BOBCATALOG.

Requestor - A requestor can both shop for items and place orders for themselves and on behalf of others.

Approver - An approver can shop for items and create a cart, but cannot place an order. An approver must assign their cart to their requestor. Once the order is placed, the cart will route to the cost center approver electronically.

PLEASE DO NOT ASSIGN A CART TO YOUR APPROVER. THE CART WILL ROUTE TO THE APPROVER ONCE THE ORDER HAS BEEN PLACED.

 

BOBCATalog security is inherited from SAP so if you need to request access please submit a SAP Security Form.

How do I access BOBCATALOG?

Log into the SAP Portal via the Texas State website and click the BOBCATalog tab, as shown below.

I accidently assigned my cart to my approver. Help!

If you have assigned your cart to your Approver, you will need to retrieve it and assign it to the Requestor for your department.

  1. In BOBCATALOG, click on the Carts tab at the top of the page, the the draft carts sub-tab.
  2. Under the "My Drafts Assigned to Others" folder, click the Unassign button.
  3. Click on the requistion name to enter the requsition.
  4. Click the Assign Cart button and assign it to your requestor.

How do I approve a requisition?

Please download and print a copy of the Approver's Handbook for screenshots and step-by-step instructions.

Where can I find the User Guides for BOBCATALOG?

The BOBCATALOG User Guides can be found by clicking the Resources & Forms tab, then the BOBCATALOG sub-tab.

When I sign on to BOBCATALOG, I receive a message that states "Webmaster is not supported by WebDyn Pro".

  1. Scroll down to the bottom of the Welcome screen in SAP. Under General Information you will find a hyperlink labeled “Enabling Compatibility View”.
  2. Click this link to be taken to the help page created by ITAC to assist in enabling compatibility view.
  3. If you are still having issues, please contact ITAC at 5-4822.

When I click on the BOBCATALOG tab in SAP, no screen appears!

  1. Click the page button, as highlighted below.
  2. Select “Open in New Window”. The BOBCATALOG page will appear.

My order requires expedited shipping. What do I do?

You will need to request a quote from the vendor containing the expedited shipping charge, and then place the order as a Non-Catalog order in BOBCATALOG.

How do I return items?

Click here to access our Vendor Contacts sheet for information on how to return items to our vendors.

What is a GL account number?

The GL code is a six digit number that refers to the category or type of items being purchased. For example, office supplies would be classified under 730000 – Consumable Supplies.

What information is needed in the account assignment category?

The Account Assignment Category reflects what accounting codes are being used.

Account Combination Category
Cost Center K
Internal Order F
WBS Element P
Statistical Internal Order S
Asset - If there is an asset within an order, the account assignment must be listed as "A" A

 

How do I set up my email preferences in BOBCATALOG?

      1.      Log into BOBCATALOG.

2.      In the upper left hand corner next to the BOBCATALOG logo, click profile (next to your name).
3.      Under the User Settings tab, click the Email Preferences sub-tab.
4.      Select BOTH checkboxes next to the emails you wish to receive.
5.       Scroll to the bottom of the page and click Save.

 

My fund and cost center will stay the same for each order. Can I set those up in a profile so I do not have to enter them each time?

Yes!

You can set up your profile to display default settings each time you create a requisition. Click Here to download the Profile Setup Guide which will take you through the process step-by-step.

If you would like the Purchasing Office to set up your profile, Click Here to download the Profile Setup Request Form, and we will be more than happy to assist you.

How do I add items to a draft cart?

  1. Open the cart by going to the Carts tab, then clicking on the draft carts sub tab.
  2. From the workflow at the top of the page within the cart, click Add Products. Punchout to the supplier you wish to purchase items from.

How do I delete an item from a requsition?

Items cannot be deleted from requisitions as the order has already been placed. If there is an item contained within an order that the end user does not want to purchase, they may do the following:

  • Withdraw the requisition
  • Have the approver reject the requisition (see Approver’s Handbook)
  • Wait for the item to be received and return the item for a credit

Why do I have to re-enter a requisition when it is rejected?

Each time an end user “punches out” to the supplier’s site, BOBCATALOG tags the cart with a special code. If an order is placed from a previously rejected cart, there is the possibility that the order will error out due to pricing or budgetary issues.

How do I remove an approver from an account in BOBCATALOG?

You will need to log into BOBCATALOG and download a copy of the SAP FI Departmental Access Request Form. This form will need to be completed and submitted to ITAC before an approver is removed from an account.