Wherever you go, Texas State University wants to help ensure your health and safety. If you are planning either a domestic or an international university-sponsored trip, you have access to the International SOS (ISOS) program. Depending on whether your travel is domestic or international, the benefits will vary.
Before your trip, take advantage of the ISOS pre-trip planning services. To understand the benefits and the options available through ISOS, be sure to review the Traveler Pre-Trip Reference Guide.
You will receive travel information on your destination, the latest travel and safety alerts, including health risks and other important news. Sign up to receive these alerts and more, and be sure your itinerary is on your ISOS MyTrips Profile. You will also want to be sure your profile has the current information for you and your emergency contact. You should also download the Assistance App, which provides travel, health and security updates and alerts to your smart phone.
To view the MyTrips User Guide, Quick Training Reference, Pocket Reference Card (international travel only), FAQs for forwarding your travel itinerary to ISOS, or how to File a Claim, visit the Travel Assistance & Foreign Travel Insurance page.
The ISOS processes can be used to receive travel information and alerts for your destination while traveling domestically. You will still contact 911 or your insurance provider if there is an emergency while traveling domestically.
The ISOS processes can be used to receive alerts and assistance while traveling internationally. You'll receive a pre-trip communication with important information on the country to which you are traveling.
Be sure you have the Pocket Reference Card with you at all times while abroad in order to have access to this assistance, whether it be for medical services, security concerns, lost passport or other situations when you have questions or require assistance.
For more information, visit www.internationalsos.com and log in with your membership number, found on the Travel Assistance & Foreign Travel Insurance page. While outside the US, see your ISOS membership card for the appropriate phone number to call for assistance. When you return to the US, you can reach ISOS at (215) 942-8226 if you have additional questions.