If the accuracy or completeness of an invoice is in question, a dispute can be filed with the vendor. A dispute can be defined as any discrepancy showing that something might not be true or accurate with the invoice/billing document that may result in the delay of payment.
An invoice that has been resubmitted to Texas State for payment should have “Revised” written on it by the vendor. However, you can process the invoice even if “Revised” is not on the invoice. Be sure to date stamp the revised invoice with the date it was received.Email the original invoice number, disputed email chain, corrected invoice, and other supporting documentation to the Accounts Payable Office at firstname.lastname@example.org promptly once the dispute has been resolved.