Operating Guidelines for University                                 UPPS No. 05.03.01

Food Service                                                                        Issue No. 4

                                                                                                Effective Date: 11/18/2010

                                                                                                Review: May 1 E5Y

 

 

01.       POLICY STATEMENT

 

01.01  This UPPS clarifies the joint interests of the divisions of Finance and Support Services (FSS) and Student Affairs (SA), and the LBJ Student Center (LBJSC) in working with the food contractor.

 

02.       OPERATING GUIDELINES

 

02.01   Auxiliary Services (AS), Facilities (FAC), Dean of Students (DS), Department of Housing and Residential Life (DHRL), LBJ Student Center (LBJSC) and Special Projects (SP) share the responsibility for the effective operation of the on-campus food service operation in conjunction with the institutional food service contractor. The following table indicates the operational decision areas, along with primary and input responsibilities:

 

                                                Primary                                  Input

Decision Area                       Responsibility                       Responsibility

 

Contract rates or                   FSS/AS                                  SA/DS/DHRL/LBJSC

negotiations

 

Meal plan options1                   SA/DS/DHRL/AS/LBJSC   FSS

 

Menu offerings1                         SA/DS/DHRL/AS/LBJSC   FSS

 

How and where university                                                 SA/DS/DHRL/AS/LBJSC   FSS

serves food1

 

Meal ticket issuance            FSS/AS                                  SA/DS/DHRL

 

Special temporary and        SA/DS/DHRL/LBJSC          FSS/AS

weekend meals

 

Accounting and fees           FSS/AS                                  SA/DS/DHRL

 

Maintenance                        FSS/FAC/AS                        SA/DS/DHRL/LBJSC

 

Contract performance         FSS/AS                                  SA/DS/DHRL/LBJSC

 

Day-to-day performance     SA/DS/DHRL/AS/LBJSC   FSS

in the delivery of

contracted food services

 

Development of                   SA/DS/DHRL/AS/LBJSC   FSS/SP

standards and techniques

for evaluating the delivery

of contracted food services2

 

Total financial integrity of   FSS/AS/LBJSC                    SA/DS/DHRL

food services

 

Release of students from   DS/DHRL/AS                        SA

food service contract meal

options for extenuating

circumstances

 

Appeal of release of            DHRL                                     AS

students from contract

meal options

 

1SA/DS/DHRL/AS/LBJSC received primary responsibility in these areas so they will make decisions when contract pricing or negotiations occur, which will elicit strong input from SA/DS/DHRL/AS/LBJSC by FSS.

 

2The Food Service Committee will establish standards for measuring the performance of the food service contractor. The committee will consider student survey results in assessing performance.

 

02.02  The director of Food Services will attend staff meetings with the directors of Auxiliary Services, LBJ Student Center, Special Projects, and the Department of Housing and Residential Life on an as needed basis and will cooperate with these directors for food service requirements in each of their respective areas. The Food Service Committee will resolve conflicts that may arise regarding food service.

 

03.       REVIEWERS OF THIS UPPS

 

03.01   Reviewers of this UPPS include:

 

Position                                                         Date

 

Director, Auxiliary Services                        May 1 E5Y

 

Director, Department of Housing              May 1 E5Y

and Residential Life

 

Director, LBJ Student Center                     May 1 E5Y

 

04.       CERTIFICATION STATEMENT

 

This UPPS has been approved by the following individuals in their official capacities and represents Texas State policy and procedure from the date of this document until superseded.

 

Director, Auxiliary Services; senior reviewer of this UPPS

 

Vice President for Finance and Support Services

 

President