Operating Guidelines for University UPPS No. 05.03.01

Food Service Issue No. 4

Effective Date: 11/18/2010

Review: May 1 E5Y

01. POLICY STATEMENT

01.01 This UPPS clarifies the joint interests of the divisions of Finance and Support Services (FSS) and Student Affairs (SA), and the LBJ Student Center (LBJSC) in working with the food contractor.

02. OPERATING GUIDELINES

02.01 Auxiliary Services (AS), Facilities (FAC), Dean of Students (DS), Department of Housing and Residential Life (DHRL), LBJ Student Center (LBJSC) and Special Projects (SP) share the responsibility for the effective operation of the on-campus food service operation in conjunction with the institutional food service contractor. The following table indicates the operational decision areas, along with primary and input responsibilities:

Primary Input

Decision Area Responsibility Responsibility

Contract rates or FSS/AS SA/DS/DHRL/LBJSC

negotiations

Meal plan options¹ SA/DS/DHRL/AS/LBJSC FSS

Menu offerings¹ SA/DS/DHRL/AS/LBJSC FSS

How and where university SA/DS/DHRL/AS/LBJSC FSS

serves food¹

Meal ticket issuance FSS/AS SA/DS/DHRL

Special temporary and SA/DS/DHRL/LBJSC FSS/AS

weekend meals

Accounting and fees FSS/AS SA/DS/DHRL

Maintenance FSS/FAC/AS SA/DS/DHRL/LBJSC

Contract performance FSS/AS SA/DS/DHRL/LBJSC

Day-to-day performance SA/DS/DHRL/AS/LBJSC FSS

in the delivery of

contracted food services

Development of SA/DS/DHRL/AS/LBJSC FSS/SP

standards and techniques

for evaluating the delivery

of contracted food services²

Total financial integrity of FSS/AS/LBJSC SA/DS/DHRL

food services

Release of students from DS/DHRL/AS SA

food service contract meal

options for extenuating

circumstances

Appeal of release of DHRL AS

students from contract

meal options

¹SA/DS/DHRL/AS/LBJSC received primary responsibility in these areas so they will make decisions when contract pricing or negotiations occur, which will elicit strong input from SA/DS/DHRL/AS/LBJSC by FSS.

²The Food Service Committee will establish standards for measuring the performance of the food service contractor. The committee will consider student survey results in assessing performance.

02.02 The director of Food Services will attend staff meetings with the directors of Auxiliary Services, LBJ Student Center, Special Projects, and the Department of Housing and Residential Life on an as needed basis and will cooperate with these directors for food service requirements in each of their respective areas. The Food Service Committee will resolve conflicts that may arise regarding food service.

03. REVIEWERS OF THIS UPPS

03.01 Reviewers of this UPPS include:

Position Date

Director, Auxiliary Services May 1 E5Y

Director, Department of Housing May 1 E5Y

and Residential Life

Director, LBJ Student Center May 1 E5Y

04. CERTIFICATION STATEMENT

This UPPS has been approved by the following individuals in their official capacities and represents Texas State policy and procedure from the date of this document until superseded.

Director, Auxiliary Services; senior reviewer of this UPPS

Vice President for Finance and Support Services

President