Tuition and Fees Refund Appeal Policy UPPS No. 02.01.12 (NEW)
Issue No. 1
Effective Date: 03/30/2007
Review: August 1 EY
01. POLICY STATEMENT
01.01 The
purpose of this UPPS is to provide guidelines for exceptions to student tuition
and fees refund deadlines due to reasons beyond a student’s control.
02. REFUND APPEALS
02.01 Tuition
and fees refund deadlines are set by the state in Texas Education Code Section
54.006. No refunds will be given
for drops or withdrawals that occur after these deadlines unless one of the
following conditions exist:
a. A
medical condition which makes it impossible for a student to drop or withdraw
from a course of the University by the stated deadline.
b. University faculty or staff acknowledge providing
incorrect advisement to the student.
c. An erroneous deadline was published in the course
syllabus, departmental calendar, or similarly related publication.
02.02 Refunds
for medical reasons are not allowed if the student attends class after the
statutory refund deadline.
03. LEVELS OF REFUND APPEAL
03.01 The levels of appeal include the
following:
a. First
level of appeal is with the Assistant or Associate Registrar.
b. Second
and final appeal is with the Tuition and Fees Refund Appeals Committee.
1) A
letter of explanation and official documentation must be supplied to the committee
by the student.
2) This
committee is chaired by the Registrar and is made up of a representative from
the Cashier’s Office, Financial Aid Office, a student (Associated Student
Government), an academic advisor, and an academic department chair.
3) Decision
of the appeals committee is final.
04. PROCEDURES
FOR APPEAL
04.01
Appeal procedures are as follows:
a. If
a refund is granted by the Assistant or Associate Registrar, he or she will
process the refund.
b. If
a refund is denied by the Assistant or Associate Registrar, final appeal goes
to the Tuition and Fees Refund Appeals Committee.
c. The
student must supply the committee with a completed appeal form and supporting documentation.
d. The
committee will review appeal and make decision.
e. If
appeal is denied, the Registrar will contact student via letter.
f. If
appeal is granted, the Registrar will notify the student and generate
refund.
05. METHOD OF REFUND
05.01 Refunds
will be applied as follows:
a. If
the appeal is approved, the Registrar will request a check be made to:
1)
2) To
the student and mailed to his or her permanent address
b. All
documentation will be filed in the Registrar’s Office for five years.
After that time, all records will be destroyed.
06. REVIEWERS OF THIS UPPS
06.01 Reviewers
of this UPPS include the following:
Position Date
Registrar August
1 EY
Director, Student Business Services August
1 EY
07. CERTIFICATION STATEMENT
This
UPPS has been approved by the following individuals in their official
capacities and represents
Registrar;
senior reviewer of this UPPS
Associate
Vice President for Enrollment Management and Marketing
Provost
and Vice
President