Appendix A

Frequently Asked Questions (F.A.Q.)

What is a request for information?

A request for information is any request received for records collected and maintained by Texas State University-San Marcos or its contractors.

Do I have to provide the requested information?

Federal laws, state laws, and university policies that govern whether or not information can be released are found in UPPS No. 01.04.00, Appropriate Release of Information.

What types of information are public or private?

Federal laws, state laws, and university policies that govern whether or not information is public or private found in UPPS No. 01.04.00, Appropriate Release of Information.

Where should I begin when I am contacted with a request for public information?

Begin at the Frequently Asked Questions (FAQ) list, which has links to other resources you may find useful.

Whom should I contact if I’m not sure whether information is public or private?

Contact the University Attorney, who is designated as the Chief Public Information Officer, at 512-245-2530.

How soon do I have to respond to a request?

You should respond to a request as quickly as possible, but minimally you must acknowledge receipt of a request with one week of receiving it.

Can I charge for fulfilling a request for information?

If the administrative cost of charging for a service does not exceed the cost of complying with the information request, you may charge an amount consistent with the list of allowable charges that can be found in UPPS No. 01.04.00, Appropriate Release of Information.

How can I learn more about the federal laws, state laws, and university policies about releases of information?

Begin at the Frequently Asked Questions (FAQ) list, which has links to other resources you may find useful. You may also want to attend a training session provided by the University Attorney through the Center for Professional Development.