Even if a nurse has received an MDS certification from another program, they are required to complete the RUG Training to be permitted to electronically submit their MDS Assessments for Medicaid Reimbursement payments.
Yes. You do not need to be a nurse in order to complete the RUG training. When completing the application, enter six zeros ("000000") as the license number and "Not Applicable" for the state which issued the license.
It can take 5-7 working days (M-F, 8-5) to process and report completions to TMHP, depending on current volume of enrollments and completions. However, we strive to process and report training completions as quickly as possible.
This happens when a participant uses another individual's username and password to access the training. Pay special attention to type the username and password exactly as it was given to you in the enrollment notification email, as they can be very similar to those issued to others.
If you complete another individual's training, please contact the Office of Distance and Extended Learning. You will have to retake the assessments using the correct username and password.
We prefer that most credit card payments be made via our online payment site. However, if we are assisting individuals with a payment by phone, there may be an instance when a credit card transaction is declined. If this occurs, we will attempt to make contact by phone or email. If we do not receive a response within one week, the credit card information will be shredded.
You will receive your username and password with 5-7 business days of your registration and payment submission. Once your application is processed, you will receive an email confirmation with your username, password and the web link for accessing the online training.
Quite often, our confirmation emails are received in junk-mail or spam folders. Please double-check all of your email folders. If you still cannot locate our confirmation email, please contact the Office of Distance and Extended Learning. Once your license number and email address are verified, the confirmation email will be resent to your email address.